We Exist to Serve our Partners

      General Inquiries
      Customer Feedback
      Procurement Services
      Join Our Network
      Our team is trained in providing tailor-made solutions to your needs, and are ready to assist you 24/7. With a human-first approach in all dealing, Saudia Cargo Customer Service's objective is to provide our domestic and international customers with the required information, services and innovative solutions for their outgoing, transit and arrival shipments. Moreover, the team handles all customer complaints.
      Working Hours: from 8 AM till 11 PM (+3 GMT), Saudi local time, Sunday to Friday.
      To Contact the Team:
      • +966 92 000 3111 ( ext. 1 )
      • cargoCIC@saudiacargo.com
      • or send a general inquiry using the form.
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      Your feedback helps us improve on a regular basis. Please reach out and share your thoughts with us!
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      TO OUR RESPECTED VENDORS
      We are honored to start and/or continue our partnership and, together, be part of history in achieving the Kingdom's Logistics Vision by 2030. We look forward to hearing from you for any comment, question or enquiry:
      Current Vendors / Suppliers
      supplychain@saudiacargo.com
      Invoices & Payments
      cargo.ap@saudiacargo.com
      Reporting non-compliance cases
      cargocompliance@saudiacargo.com
      +966126861270
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      Or email contracting@saudiacargo.com
      Our reach is exceptional. We entail a virtual network of over 250 destinations by air, from East to West. Join our ever-expanding network. Get in touch!
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