General Inquiries
Customer Feedback
Procurement Services
Join Our Network
Whistleblowing
Our team is trained in providing tailor-made solutions to your needs, and are ready to assist you 24/7. With a human-first approach in all dealing, Saudia Cargo Customer Service's objective is to provide our domestic and international customers with the required information, services and innovative solutions for their outgoing, transit and arrival shipments. Moreover, the team handles all customer complaints.
Working Hours:
from 8 AM till 11 PM (+3 GMT),
Saudi local time,
Sunday to Friday.
To Contact the Team:
- +966 92 000 3111 ( ext. 1 )
- cargoCIC@saudiacargo.com
- or send a general inquiry using the form.
Your feedback helps us improve on a regular basis. Please reach out and share your thoughts with us!
TO OUR RESPECTED VENDORS
We are honored to start and/or continue our partnership and, together, be part of history in achieving the Kingdom's Logistics Vision by 2030.
We look forward to hearing from you for any comment, question or enquiry:
Current Vendors / Suppliers
Invoices & Payments
Our reach is exceptional. We entail a virtual network of over 250 destinations by air, from East to West. Join our ever-expanding network. Get in touch!
Saudia Cargo is committed to achieving the highest possible standards and ethical behavior in the workplace. In accordance with the company’s Whistleblowing Policy, internal and external stakeholders are encouraged to report concerns about any unethical behavior, wrongdoing, criminal or fraudulent act related to bribery, abuse of power, misconducts, regulatory violations, or any other comparable concerns pertaining to Saudia Cargo.
Please report immediately by contacting one of our following official whistleblowing channels:
Phone